Kiss91 Terms and Conditions – Complete Platform Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and kiss91 ("Platform", "We"). By accessing kiss91.pro, registering an account, making a deposit, or using any of the services provided, you hereby acknowledge that you have read, understood, and agreed to be bound by all provisions contained in this document.

If you do not agree with any part of these Terms and Conditions, you are required to refrain from using our platform. kiss91 reserves the right to amend or update these Terms and Conditions at any time without prior notice, and continued use of the platform following any amendment constitutes your acceptance of the changes.

2 Account Eligibility

To register and use the kiss91 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years on the date of registration
• Malaysian citizen or permanent resident residing in Malaysia
• Not prohibited from gambling activities for any legal or personal reason
• Not currently on a self-exclusion list or any active gambling restriction programme
• Have full legal capacity to enter into a binding contract
• Register only for yourself and not on behalf of any other individual

Kiss91 reserves the right to request proof of age and identity at any time. If there is any doubt about eligibility, the account may be temporarily suspended while verification is carried out. Accounts found to have been registered by underage individuals will be terminated and all balances will be forfeited.

3 Account Registration & KYC Verification

Each individual is only permitted to own one (1) active account on the kiss91 platform. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, phone number, email address, and bank details. Inaccurate or misleading information may affect your verification process and ability to withdraw funds.

As part of the Know Your Customer (KYC) process, kiss91 may request the following identity verification documents at any time:

• Valid Malaysian Identity Card (MyKad) — front and back
• Valid passport (for non-citizens)
• Recent bank statement (not older than 3 months) showing the account holder's name and account number
• Selfie holding your identity document (if required)

Failure to complete the KYC process within the stipulated timeframe may result in a temporary suspension of withdrawal functions until verification is complete.

4 Deposits, Withdrawals & Transactions

Kiss91 accepts deposits via FPX (all major Malaysian banks), Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion fees.

A few important things to understand regarding financial transactions on our platform:

• Minimum deposit is RM10 and the maximum deposit depends on the selected payment method
• The minimum withdrawal amount is RM50 and processed within 3–10 minutes for most methods
• Kiss91 charges no withdrawal fees for all supported payment methods
• Withdrawals may only be made to a bank account or eWallet registered under the member's own name
• Withdrawals to third-party accounts are strictly prohibited
• Kiss91 reserves the right to request additional verification before processing withdrawals that exceed certain limits

Kiss91 is not responsible for delays caused by banks or third-party payment providers. If you experience any issues with your transaction, please contact our support team via 24/7 Live Chat.

5 Bonuses, Promotions & Wagering Requirements

Kiss91 offers a variety of bonuses and promotions for members, including a welcome bonus, weekly cashback, weekend reload, and VIP program rewards. Each promotion is subject to specific terms and conditions stated on the Promotions.

General principles applicable to all bonuses and promotions at kiss91:

• All bonuses are subject to wagering requirements that must be fulfilled before a withdrawal is permitted
• Welcome bonus wagering requirements are clearly stated on the relevant promotions page
• Bonuses may only be claimed by members who have completed the account verification process
• One bonus may not be combined with another unless explicitly stated otherwise
• Kiss91 reserves the right to cancel any bonus if there is evidence of abuse or fraud
• Bonuses credited in error may be withdrawn by kiss91 at any time

6 Game Rules

All games available on the kiss91 platform — including Live Casino, slots, fish shooting, and sports betting — are operated in accordance with the respective rules set by licensed game providers. Players are responsible for understanding the rules of each game before playing.

• Game results that have been finalised by the system are conclusive and cannot be disputed
• Any technical disruption occurring during gameplay will be resolved based on valid system logs
• Confirmed bets cannot be cancelled
• Minimum and maximum betting limits vary by game and can be viewed within each game's interface
• Live Casino game outcomes depend on real dealers and cannot be manipulated by any party

In the event of a technical failure that affects the integrity of a game, kiss91 reserves the right to void the round in question and refund the bet amount to the player's account.

7 Prohibited Conduct

To maintain platform integrity and protect all members, the following conduct is strictly prohibited on kiss91:

• Use of automation software, bots, or third-party tools to interact with the platform
• Exploitation of bugs, technical vulnerabilities, or inconsistencies in the gaming system
• Strategic coordination between multiple accounts to manipulate game outcomes (collusion)
• Money laundering through gaming activities on the platform
• Registering an account using false identity information or details belonging to another person
• Attempts to hack, attack, or disrupt the platform's technical infrastructure
• Bonus abuse through wagering strategies specifically designed to meet bonus requirements without genuine intent to play

8 Account Closure & Suspension

Members may request voluntary account closure at any time by contacting the kiss91 support team via Live Chat. Prior to closure, all eligible balances will be returned to the member's registered bank account once the relevant conditions have been met.

Kiss91 reserves the right to suspend or close any account without prior notice under the following circumstances:

• Evidence or reasonable suspicion of fraud or illegal activity
• Violation of any provision of these Terms and Conditions
• Requests from legal authorities or regulatory bodies
• Account inactive for more than 12 consecutive months
• Failure to complete the KYC process within the stipulated timeframe

If an account is closed due to a terms violation, kiss91 is not obligated to return any bonus balance that has not met the wagering requirements. Any remaining real money balance (excluding bonuses) will be returned upon completion of the investigation.

9 Liability Limits

Kiss91 provides this platform on an "as is" basis and makes no guarantees regarding continuous uninterrupted availability. However, we are committed to maintaining high uptime and will notify members of any planned maintenance.

• Kiss91 is not responsible for losses arising from internet disruptions or technical issues on the member's end
• Kiss91 is not responsible for payment delays caused by third parties such as banks or eWallet providers
• The maximum liability of kiss91 under any circumstances is limited to the total actual deposits made by the member in the 30 days preceding the incident
• Kiss91 is not responsible for any indirect, incidental, or consequential losses

10 Privacy & Data Protection

Kiss91 values the privacy of every member. All personal data collected during registration and use of the platform is processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your data is used solely for account management, transaction processing, KYC/AML compliance, and improving your user experience. kiss91 will not sell or share your personal data with third parties without your consent, except where required by law.

For more information on how we manage your data, please refer to our Privacy Policy kiss91 in full.

11 Responsible Gaming

Kiss91 is fully committed to the principles of responsible gaming. We believe that online gambling should be an enjoyable form of entertainment, not a source of financial stress or personal problems.

Self-management tools available to all kiss91 members include:

• Daily, weekly, and monthly deposit limits that you can set yourself
• Loss limits configurable to your personal needs
• Temporary cooling-off period options ranging from 24 hours to 30 days
• Long-term self-exclusion options
• Access to gambling addiction support resources

If you need assistance or would like to learn more about responsible gaming, please visit the Responsible Gaming ours.

12 Dispute Resolution

Should any dispute arise regarding the use of the kiss91 platform, the following steps must be followed:

• Step 1: Contact the kiss91 support team via Live Chat 24/7 for clarification or early resolution
• Step 2: If unsatisfied, submit a written complaint via email to [email protected] with full details of the dispute
• Step 3: kiss91 will investigate and provide a response within 5 business days
• Step 4: If a dispute cannot be resolved internally, both parties may refer to a mutually agreed independent arbitration body

These Terms and Conditions are governed by and interpreted in accordance with the laws of Malaysia. For all disputes that cannot be resolved through negotiation, the exclusive jurisdiction of Malaysian courts shall apply.